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Policies

The following are i³ Policies, Terms and Conditions pertaining to shipping, RMA and product warranties. To access these documents, please click on the download PDF link. Note: Adobe Acrobat Reader is required to view these files. If you should experience any difficulties downloading any of these files, please contact our Customer Care department at 1866.840.0004.

Downloads:

 

Customer Care Policy

1 page document describing our Policies.


downloadbrochure Download PDF (187KB)

Term and Conditions for Technical Support and Services

2 page document describing our Policies.


downloadbrochure Download PDF (187KB)

 

Limited product Warranty

4 page document describing our limited product Warranty concerning:


downloadbrochure Download PDF (187KB)

 

Shipping Policy

1 page document describing our Shipping Policies in terms of:

- Purchase Orders
- Shipment Turnaround
- Shipping Terms
- Rush Orders
- Shipping Costs
- Future Delivery
- Title and Shipping Claims.

downloadbrochure Download PDF (76KB)

 
 
i³ Software License

3 page document describing our Software License

downloadbrochureDownload PDF (112KB)


Returned Merchandise Authorization (RMA)

2 page document describing our RMA Policies

downloadbrochureDownload PDF (112KB)

i³ INTERNATIONAL INC. ("i³") - Expired Warranty?

2 page document describing our expired warranty

downloadbrochureDownload PDF (112KB)


Accessible Customer Service Plan
Providing Goods and Services to People with Disabilities

2 page document describing Accessible Customer Service Plan Policies

downloadbrochureDownload PDF (112KB)