Save Bottom-line. Protect donations. Fund your mission.

Q: How does i3 handle the different traffic patterns in a thrift store?

i3’s AI tells donors, shoppers, and staff apart, so you get separate insight for donation drop-off, the sales floor, and back-of-house, instead of one blurred count.

Q: Does i3 integrate with our donation processing and POS systems?

Yes. i3 connects with most thrift management systems, POS platforms, and volunteer scheduling tools, giving you full operational visibility without disrupting your current workflows.

Q: How does i3 support our community mission and impact reporting?

i3 turns donation and operations data into clear reporting on efficiency and resource use, so the savings from less shrink and faster processing can go back into serving your community.

AI video that saves your bottom-line in thrift and donation stores

i3 is trusted by industry leaders

Solution Overview

AI video analytics for thrift and donation operations

Thrift and donation operations lose margin to shrink, slow investigations, and the manual work of processing donations. Working with Goodwill & Mission Thrift, i3 lifted donation-processing accuracy from the low 70s to the high 90s and helped close a theft investigation in days. The platform is SOC 2 Type II and ISO 9001:2015 certified.

i3 International is an AI-powered video analytics platform for thrift and donation stores, from independent shops to multi-site nonprofit retailers. Thrift stores serve a vital community mission while managing complex operational challenges: processing diverse donations, maintaining secure facilities, optimizing retail space, and ensuring safety for staff, volunteers, and donors.

What's in it for your business

Operational Efficiency

Protect donations and secure your mission

Donation count and analytics – Monitor occupancy in real time donation and customer traffic patterns to optimize staffing with i3’s People Counting and conversion analytics. Advanced AI detection – Our software alerts you when there are bottom of the basket items needed to be scanned, blocked emergency exits, and incident management alerts for site audits
Heat Mapping and dwell – Use heat mapping and dwell time analytics to adjust store layouts. Reduce bottlenecks, check-out and queue service times
Trajectory analysis – Understand your customers’ journey with our trajectory analysis feature, to optimize product placement and promotions
Full POS integration – Capture real-time data, jumpstart investigations and link footage to transactions with your existing systems

Asset Protection

Find shrink faster and protect high-value donations

Exception Based Reporting – Reduce investigation time with our leading AP tools that integrate transactions and incidents with your POS systems
Walk-out/ pushout detection – i3 immediately triggers alerts on cart pushouts and walk-outs with our forefront Trajectory Anomaly solution
Integrated AP analyst – Automatically flag and take action against suspicious transactions and workplace incidents such as slip-and-falls or skipped check-out lines with our software that works as an integrated AP analyst
Locate shrink and theft – Identify theft rings and patterns across multiple locations with i3’s cutting edge technology. Protect high-value donation areas including electronics, jewelry, and big-ticket items

Safety and Security

Secure your community hub around the clock

Loitering detection – Stop incidents and trespassing before they happen. Detect safety hazards, loitering, and suspicious activity in real-time across all areas. After-hour donation theft.
Safety and compliance management – Monitor compliance with safety protocols including emergency exit accessibility, slip-and-falls and capacity limits.
Facial matching (i3Ai Sentry) – i3’s leading photo matching technology gives you full perimeter control. Authorize or deny access into facilities and receive alerts for persons of interest.
Encrypted Video Transfer (EVT) – Create legally admissible evidence with our EVT technology. i3 is SOC 2 certified, ensuring all data is protected and handled with industry-grade standards.

Predictive Analytics

Anticipate donation peaks and plan ahead

Staffing forecast – Forecast donation peaks and seasonal trends for proactive planning and resource allocation. Predict staffing needs based on historical patterns and upcoming events or campaigns.
Display engagement insights – Operators can obtain data from loyal donors, as well as visit frequency to optimize retail merchandising and store layouts.
i3’s License Plate Recognition (LPR) – Operators can obtain data from loyal donors, as well as visit frequency.

Frequently Asked Questions

What makes i3 different for thrift and donation stores?

i3 is built for thrift operations, not generic retail. It handles both donation intake and the sales floor, with tools for donation processing, loss prevention, staffing, and community-mission reporting in one platform.

How does i3 handle the different traffic patterns in a thrift store?

Does i3 integrate with our donation processing and POS systems?

How does i3 support our community mission and impact reporting?

See the difference for yourself

Experience how i3’s AI-powered video and analytics solutions turn data into real-time decisions that enhance safety, reduce loss, and drive smarter operations.

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Encrypted Video Transfer

Where can AI video analytics save my business money?

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