COMPANY POLICIES
The following are i3 Policies, Terms and Conditions pertaining to shipping, RMA and product warranties. To access these documents, please click on the download PDF link. Note: Adobe Acrobat Reader is required to view these files. If you should experience any difficulties downloading any of these files, please contact our Customer Care department at 1.866.840.0004.
i3 International Inc.
i3 Quality Policy (2018)
i3 International's Quality Policy, 2018 edition.
i3 SOC2 Policy (2024)
i3 International's SOC2, 2024 edition.
Warranty & RMA Policies
- - Warranty Terms and Conditions
- - Return/Exchange Authorization (RMA) Policy
- - System Installation and Maintenance
Shipping Policy
Service Level Agreement
End User License Agreement (Software Agreement)
i3 Equipment Use Policy
i3Ai Sentry Acceptable Use and Privacy Policy