Mission Thrift (June 9th, 2026)
Rochelle Schamehorn manages a 21,000-square-foot Mission Thrift store, where keeping staff and customers safe is part of the daily routine. We caught up with Rochelle to talk about why she chose i3, what changed once the system was in place, and what she’d tell other Mission Thrift managers considering the same move.
What is your role at Mission Thrift?
Rochelle Schamehorn: I’m the Store Manager here at Mission Thrift.
Did you look at any other solutions before choosing i3?
Rochelle Schamehorn: We have a 21,000 square foot store, so we did look at other solutions. We had comparable costs across the board, but i3 looked like it offered more.
Was there any noticeable change after installing the i3 system?
Rochelle Schamehorn: I really appreciate getting the notifications when our high-risk customers are coming in, because it means I can keep my staff safer. And the product itself has been really good.
Would you recommend i3 to other Mission Thrift store managers?
Rochelle Schamehorn:
I’d 100% recommend it, mostly because the customer service is hands down second to none. They’re so responsive whenever I have questions or I’m having trouble.
Stories like Rochelle’s are becoming familiar across Mission Thrift’s stores: a team that already had a lot on its plate, a system that gives staff one less thing to worry about, and a support team that shows up when it’s needed. If your store is weighing the same decision Rochelle did, we’d love to talk about what i3 could look like for you.
Watch the full interview: https://www.youtube.com/watch?v=il9LJqrbBJo
