As one of the largest privately owned express car wash operators, ZIPS Car Wash needed more than traditional surveillance. With multiple acquired locations running different systems, the goal was to simplify operations with one solution that could combine video, data, and AI across the business.
For Fred Brewster, Head of Asset Protection and Safety at ZIPS, the value was in turning video into usable information. i3 helped connect video with operational data so teams could monitor customer service opportunities, support asset protection, and gain better visibility across locations. That same approach is at the core of i3’s solutions for convenience stores and fuel retailers, where video, AI, and operational data work together across the business.
One example is the pay station. If a customer arrives and no employee is present to assist them or discuss membership options, that can become a missed opportunity. With better visibility, ZIPS can identify those gaps and respond more effectively.
Just as important, the solution needed to stay affordable and useful beyond asset protection.
“It’s not just an asset protection thing. It works for finance, sales and marketing, and our operators.”
Watch the customer story to hear directly from Fred Brewster about why ZIPS chose i3.
