AI video intelligence for quick service restaurants

Q: Can the system handle complex drive-thru configurations like dual lanes?

Yes. Our Velocity Timer is specifically designed to manage both single and dual-lane configurations effectively. The system optimizes traffic flow, reduces congestion, and provides separate analytics for each lane while maximizing overall throughput.

Q: How quickly can we see ROI from implementing i3 solutions?

Most QSR operators see proven ROI within 4 months. Our case studies with brands like Wendy’s and Tim Hortons demonstrate up to $47,000 in annual loss prevention per location, plus significant improvements in service speed and customer satisfaction.

Q: Does the system integrate with our existing POS and kitchen management systems?

Absolutely. Our platform integrates seamlessly with most major QSR POS systems and kitchen management platforms. This integration enables comprehensive analytics that link timing data with transaction information and operational metrics.

Q: How does Smart-ER Exception Reporting work in a fast-paced QSR environment?

Smart-ER automatically flags suspicious transactions like unauthorized voids and discounts, instantly pairing them with synchronized video footage. This allows managers to investigate potential issues in minutes rather than hours, even during busy periods.

Every second at the drive-thru costs you revenue

i3 is trusted by industry leaders

Solution Overview

Seconds matter. We make every single one count.

i3 International is an AI-powered video analytics platform for quick service restaurants, from single-site franchisees to national brands. In a fast-moving, competitive environment, every second lost at the drive-thru and every gain in order accuracy directly impacts your revenue.

The platform is purpose-built to solve these challenges, turning video analytics data, POS transactions, and other integrated data sources into actionable insights.

See how i3 delivers results for QSRs across safety and security, asset protection, operational efficiency, and predictive analytics.

Not sure how your restaurant is performing? Use the Drive-Thru Performance Calculator to benchmark against recent industry leaders.

What's in it for your business

Operational Insights

Serve more customers and optimize operations

Discover the power of i3’s Velocity Drive‑Thru Timer – the AI‑driven solution that helps you accelerate service speed and optimize queue management.

Speed up drive-thru service – with i3’s patented Queue Management System and real-time tracking
Traffic dwell and analytics – Oversee customer flow inside the restaurant, queue management, and loyalty insights with i3’s analytics and license plate recognition
Rush hour and staffing forecast – Optimize labor scheduling, and boost customer satisfaction during rush hours
Full POS integration – Capture real-time data, jumpstart investigations and link footage to transactions with your existing systems

Asset Protection

Stop shrink and protect your profits

Exception Based Reporting (i3Ai Smart-ER) – Instantly verify unauthorized discounts and refunds with video
License Plate Recognition (LPR) – Identify theft rings and patterns across multiple locations with i3’s forefront technology
Integrated AP analyst – Automatically flag and take action against suspicious transactions and workplace incidents such as redeemed gift cards or safety incidents with our software that works as an integrated AP analyst

Safety and Security

Protect your people, property, and brand reputation

Facial recognition (i3Ai Sentry) – Detect unauthorized access, suspicious activity, and safety risks in real-time. Grant or deny access to facilities or detect unwanted visitors with i3’s leading Ai Sentry photo matching solution
Encrypted Video Transfer (EVT) – Create legally admissible evidence with our EVT technology.
Safety and compliance management – Monitor for blocked emergency exits, slip-and-falls and other compliance issues
Loitering detection – Stop incidents and trespassing before they happen. Detect safety hazards, loitering, and suspicious activity in real-time across all areas

Predictive Analytics

Anticipate risk and act before it happens

Gain a strategic edge with predictive insights that help you detect, prevent, and respond before issues escalate.

Uncover hidden risk patterns across locations using predictive modeling
Spot fraud early with AI-powered fraud detection
Make proactive decisions with real-time alerts and operational forecasting

Real-world impact

“With i3 Ai, integrating my cameras and POS system helps me analyze traffic patterns, transaction times, and counts. It gives me better insight into throughput and staff performance throughout the day. This real-time data is a game changer.”

Jason St. Croix

Tim Hortons Franchisee

“The i3 system has allowed us to run a more secure and safe restaurant. This organization is amazing to work with and I would highly recommend the i3 solution.”

John Ribson

Wendy’s Franchisee

Frequently Asked Questions

How does i3's drive-thru timing compare to traditional timer systems?

Unlike basic timers that only measure total service time, i3’s Velocity Timer tracks every phase from pre-order through egress with millisecond precision. Our AI-powered system provides comprehensive analytics including drive-off detection, lane optimization, and employee performance insights that traditional systems can’t deliver.

Can the system handle complex drive-thru configurations like dual lanes?

How quickly can we see ROI from implementing i3 solutions?

Does the system integrate with our existing POS and kitchen management systems?

How does Smart-ER Exception Reporting work in a fast-paced QSR environment?

See the difference for yourself

Experience how i3’s AI-powered video and analytics solutions turn data into real-time decisions that enhance safety, reduce loss, and drive smarter operations.

Need more info? Contact Sales

i3Ai

License Plate Recognition

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